hopeCloud account association method
1. Purpose：
When the distributor has their own account, the customer may not be
associated with the corresponding sub-channel
account during the account creation process, or the association may be
incorrect, resulting in the subsequent distributor being
able to manage the lower-level customer account. Therefore, it is necessary to gather
the customer account, then use the HOPEWIND management account to associate the
customer account with the sub-channel account.
2. Operation
steps:
The distributor and the customer are both using the
sub-channel accounts.
Search for the customer’s account in the HOPEWIND management account within the sub-channel.B. Associate
with the correct sub-channel.
Scene2 ：
The distributor uses
the sub-channel account, while the customer uses the end-user account.
End-user account associated
with the sub-channel.
Search for the end-user account in the plant channel.B. Access the customer Plant page.
C. Access the "Change Information" on Plant page.
D. Input the rigjt sub-channel account on Partner Information page.
3. Notice:
The hopeCloud includes the function to associate sub-channel accounts when creating a plant. It is recommended for end-user to use the end-user account directly. If the end-user is associated with the distributor account, the authorization is performed by the plant only. When a sub-channel account is associated with another sub-channel account, the associated sub-channel account gains visibility of all power plants under the associated customer’s sub-channel account.