How to unbind the WiFi Dongle in hopeCloud platform

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Purpose:

Sometimes you may create a new plant in the hopeCloud platform, you want to unbind the WiFi Dongle from the original power plant and add it in the new power plant, this document can guide you how to unbind the WiFi Dongle in the hopeCloud platform.

1.  Unbinding steps:

1.1 Open hopeCloud and log in with your account；

1.2 After logging in, follow these steps to unbind: Operation and Maintenance Center—Device Management—Communication Gateway.

1.3 Check the PN of the WiFi Dongle and enter PN, as shown below:

1.4 Enter the PN to find the Device information and unbind it.

1.5 Return to the below image to check if the unbundling is successful. If the information of power plant and owner as shown in the image still exists, it means that the unbundling is not successful and you need to operate again 1.4.

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